To Register: |
Locations: |
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Headquarters (Palo Alto)
3005 Middlefield Rd, Palo Alto, CA Herbert Hoover Elementary School (Palo Alto) 445 E Charleston Rd, Palo Alto, CA 94306 Kassirer Sports (various locations) |
Academy Policies and Information
-All players of all levels must sign in before attending any clinic or lesson-
Cancellations:
- All cancellations must be be made 24hrs in advance.
- All prepaid sessions canceled by the academy, due to inclement weather, an unforeseen scheduling conflict, or another "act of God" situation will be credited to your account.
- All prepaid sessions cancelled by you due to illness or tournament play, can be made up by the end of the semester. If you fail to do so, the remaining credit will be forfeited.
Call Ahead Policy:
- Please call at least 24hrs ahead for Holiday Clinics, Drop-in, Try-out, and Make-up lessons.
Text Message Service:
- As a service, KGTA sends text message notifications and reminders with Academy updates to all players.
- Should you choose to be removed from this service, please notify the front desk.
Kim Grant Tennis Academy Does Not Offer a Refund Policy:
- All prepaid services, clinics, and camps are to be used up in full within the allotted time period. Unlimited makeups are allowed within each registered session. Therefore no refunds or credits will be issued.
Clinic Policy:
- In the event of a rain out, players have until the end of the quarter to make it up. Should players be unable to make up all rain out dates, a credit will be issued back onto you Kim Grant Tennis Academy account in the amount of the clinic cancelled.
- Cancellation due to illness, travel, or any other reason will be excused ONLY if KGTA is notified 24hrs in advance.
- Make-ups can be done any day of the week that the lesson is offered but must be completed prior to the end of the semester. These make-ups will not roll-over to the next semester.
Mini - Intermediate II Program Policies:
- In the event of a rain out, players have until the end of the quarter to make it up. Should players be unable to make up all rain out dates, a credit will be issued back onto you Kim Grant Tennis Academy account in the amount of the clinic cancelled.
- Cancellation due to illness, travel, or any other reason will be excused ONLY if KGTA is notified 24hrs in advance.
- Make-ups can be done any day of the week that the lesson is offered but must be completed prior to the end of the semester. These make-ups will not roll-over to the next semester.
Advanced, High-Performance, Elite Program Policies:
- NO drop-ins
- Players or their parents/guardians must call in and select days that they will practice on.
- All players must pre-register before their sessions. Registration is required to participate in the clinics.
- For schedule changes and makeups, please contact the office to confirm there are spaces available.
- If players attend clinics without registering, registration will be required within 48 hours or additional late fees will be applied each week following unregistered attendance.
Invitational Program Policies:
- Invite-Only
- Players must call personally to excuse themselves from a registered session (tournaments, illness, etc.).
- No makeups. All excused credit will simply carry over and apply to the following quarter's registration fee.