Front Desk Receptionist
(Full Time or Part Time)
Responsibilities include but are not limited to:
The ideal candidate will possess the following experience and attributes:
Qualifications :
How to Apply:
- Reports directly to the Administrative Supervisor & Assistant Director
- Answering phone calls
- Booking lessons
- Checking-in players
- Processing payments
- Up-selling additional services and/or merchandise
- Providing exemplary customer service
- Answering all e-mail communications
- Making daily confirmation calls
- Updating our online booking system
- Assisting our coaches with any questions they may have
- Filing and maintaining client files and forms
- Providing the directors with daily reports of events each day
- Understanding and following the Policies and Procedures set forth by the Kim Grant Tennis Academy
The ideal candidate will possess the following experience and attributes:
- Professionalism (appearance, mannerisms, communication, etc.)
- Positive energy
- Unwavering punctuality
- Strong organizational and interpersonal skills
- Excellent communicator (orally and written)
- Self-starter
- Problem Solver
- Calm, yet effective, under pressure
- Ability to efficiently multi-task
- Faster learner and detail oriented
- Ability to work with little or no supervision
- Willing to accept tasks and/or special projects as needed
- Willingness to observe fault in, and improve upon, current procedures
Qualifications :
- 1+ years working in an office environment / customer service
- High School Diploma
- Tennis background is not required but preferred
How to Apply:
- To be considered for an interview, please e-mail kgtarecruitment@gmail.com with a cover letter addressing why you think you would best fit this position
- Please put the name of the position that you are applying for in the subject line of the e-mail
- Your resume may be attached in PDF form or pasted into the e-mail
- Must be open to working at least 1 weekend day (Saturday or Sunday)
